Hey! I’ve got a question; how do I get in touch with you fabulous people?
Wanna talk? We appreciate people prefer different methods so we offer them all.
- You can either email us via the ‘Contact Us’ page on the menu,
- call us on 0121 285 0718 or
- write to us at 72 Lombard street, Digbeth, Birmingham, b12 0qr
I'd love to work for you, how do I find out about job vacancies?
we’re always on the lookout for the new trailblazers and super talented people
Keep an eye out on our ‘OWO Blog’ or on our social media pages (Facebook, Instagram, Twitter, Linkedin)
I love OWO Living! Do you allow wholesale?
Please call us for more information!
I'm a supplier, how do I contact your buying team?
Thanks for your interest in working with OWO Living. Please fill out the form below:
What's your complaints procedure?
Most of our customers have a great experience when shopping with us. However, we know that there may be occasions where things can go wrong and you may wish to make a complaint. We want to make this as simple and easy for you as possible and address your experience in a timely manner. We’ll always try our best to resolve complaints within 14 days of receipt.
Where do I send my complaint?
To make a complaint, please write down all the details and either send this information in the post or by email to our Complaints team.
Post: OWO LIVING Complaints Department, 72 Lombard Street, Digbeth, Birmingham, B12 0QR
Please include as much detail as you can.
Alternatively call us on 0121 285 0718
How long does it take to deal with a complaint?
Once your complaint is received, one of our dedicated team will be assigned to your case and investigate this for you. They will then liaise with you directly to resolve your complaint. We aim to resolve complaints within 14 days of receiving it. However, on some occasions we may exceed this time frame but we will update you to let you know!
- 72 Lombard Street, Birmingham,
West Midlands, B12 0QR
- 0121 285 0718
- Mon - Fri / 10AM - 4:30PM